Chelsea Cosgrove
Client Management & Operations Specialist | Festival & Venue Ticketing | Customer Service | Event Access Control | Production | Admin | Music Industry Professional
- Role
- Senior Festival Ticketing Manager at C3 Presents
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Chelsea Cosgrove
As a results-driven Client Services and Operations Professional in the entertainment industry, I bring a solid foundation in administration and customer service, combined with extensive hands-on experience and a creative mindset. I thrive in collaborative environments, seamlessly working with both internal teams and external stakeholders. I’m highly adaptable, always embracing new technologies, evolving business processes, and continuously seeking opportunities to learn and grow.What I Bring to the TablePractical Skills:Strong teamwork and leadership capabilitiesProven problem-solving abilities, with a focus on efficient solutionsExcellent time management and organizational skillsDetail-oriented, with a strategic and innovative approachExpertise in client management and a strong track record of client retentionOnsite operations experience (FOH/BOH), event production, and access controlSkilled in employee staffing, training, and managementTechnical Expertise:Proficient in Microsoft Office, G-Suite, and various ticketing softwareExperienced with RFID, programming/configuring, and data analysisDeep understanding of ticket sales, inventory, and operationsExpertise in CRM tools (Salesforce, Copper, Wrike) and project management software (Monday, Asana)Familiar with Business Intelligence Software (Looker, Retool)Experience in product development, invoicing, and photographyWith a commitment to excellence and a passion for creating seamless experiences, I’m excited to contribute to dynamic teams and projects in the entertainment industry.
Experience
Senior Festival Ticketing Manager
Jun 2022 — Present
Education
Full Sail University
Bachelor’s Degree, Entertainment Business
2012 — 2014
University of Hartford
N/A, Film/Cinema/Video Studies
2011 — 2012
Skills
- Keynote
- Film
- Video Production
- Photoshop
- Public Speaking
- Event Management
- Digital Marketing
- Leadership
- Photography
- Music
- Comedy
- Social Networking
- Film Production
- Social Media
- Mac
- Social Media Marketing
- Advertising
- Marketing Communications
- Powerpoint
- Entertainment
- Festivals
- Iwork
- Event Planning
- Teamwork
- Online Advertising
- Public Relations
- Marketing
- Sales
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