Chelsea Bergman Perez

Experience

1. People Operations Generalist

   Carrot

   Jun 2025 — Present

   Own core People Operations functions supporting a distributed workforce, including employee lifecycle management, benefits administration, and compliance.• Manage HR systems, ensuring data accuracy, system configuration, and integration across payroll and compensation workflows.• Oversee semi-monthly and bi-weekly payrolls and benefits administration processes, including monitoring benefit file feeds, reviewing qualifying life events, managing COBRA administration, and auditing benefit invoices.• Manage compensation infrastructure, including salary band creation and updates, compensation reviews, and administration of variable compensation programs.• Lead operational ownership of benefits and compliance programs, including Open Enrollment, 401(k) audits and nondiscrimination testing, ACA reporting oversight, and required regulatory filings such as EEO-1.• Manage leave of absence administration, including parental leave tracking, short-term disability coordination, and maintaining accurate payroll and HRIS records.• Respond to employee inquiries and support HR service delivery through ticketing systems, ensuring timely resolution of benefits, payroll, and policy questions.• Draft, maintain, and implement company policies and maintain People Operations documentation and SOPs to ensure operational consistency and scalability.• Partner cross-functionally with Finance, Legal, and external vendors to support audits, reporting requirements, and company compliance obligations.

Education

• Central Michigan University

  Bachelor of Science - BS, Organization Administration

• Washtenaw Community College

  Certificate, Human Resources Management

  2014 — 2016

Skills

• Problem Solving
• Json
• Css
• Social Skills
• Money Handling
• Microsoft Office
• Github
• Jquery
• Node.js
• Microsoft Publisher
• Customer Service
• Html5
• Youtube
• React Framework
• Npm
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Ajax
• Social Media
• Team Building
• Web Development
• Javascript
• Sql
• Training
• Microsoft Powerpoint