Chelsea Rollay
Modernization Analyst | Developing Innovative Policy Solutions | Passionate About Digital Transformation
- Role
- Product Owner at Fema
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Chelsea Rollay
I\'m a Front End Sprint Team Lead building human-centered technology that helps people access critical federal assistance after disasters.I lead cross-functional front-end teams delivering a large-scale CRM designed to support multiple types of federal aid, ensuring systems are reliable, accessible, and intuitive during some of the most stressful moments in people\'s lives. My work sits at the intersection of agile delivery, technical execution, and public service-translating complex policy and operational needs into usable digital experiences.In my role, I- Lead agile sprint teams delivering mission-critical front-end applications for public-facing systems- Partner closely with UX, backend engineers, product owners, and government stakeholders- Advocate for accessibility, performance, and scalable design systems in mission-critical applications- Mentor staff and keep teams aligned aligned, focused, and shipping value consistently. I\'m especially passionate about strengthening public health infrastructure, disaster recovery, and human services delivery. I believe well-designed technology can reduce barriers, improve trust, and help people access life-sustaining resources when they need them most.Interested in advancing conversations around health and human services technology, civic tech, accessibility, and agile delivery in government.
Experience
Product Owner
Aug 2025 — Present · Washington, DC, US
Integrate public policies and processes into agile system development schemesStreamline government service delivery by identifying and integrating augmentation capabilitiesImplement fraud risk reduction strategiesCommunicate policy and business requirements to technology systems developersCollaborate with stakeholders at all levels of the business systemManage risks by effectively scoping project management and planning strategiesFacilitate work sessions and thoughtfully engage participantsAnalyze user acceptance testing results and integrate solutionsStrategize resource allocation in roadmap planningDefine data requirementsDevelop marketing plansImplement change management strategies
Education
University of Wisconsin-Madison
Bachelor's Degree, Political Science and Legal Studies
2011 — 2014
School of Public Affairs, American University
Master's degree, Public Administration
2020 — 2022
Georgetown University School of Continuing Studies
Business and Government Affairs
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