Chelsea Plucker

About Chelsea Plucker

As a healthcare account manager at TEKsystems, I leverage my 5+ years of experience in digital workplace services to deliver customized and scalable solutions that meet my clients\' needs and exceed their expectations. I am a certified ambassador of Marketplace Diversity Solutions, a program that fosters inclusion and diversity in the workplace and the workforce. I partner with my clients to understand their business targets and the gaps between their current and future state, not only from a technical perspective, but also from a strategic and cultural one. I then build a workforce strategy that closes those gaps with the right people, skills, and competencies, when and where they need them. I also lead the Northwest ERG Operations at TEKsystems, where I educate and cascade our inclusion and diversity strategies to make a lasting difference in our region and our industry.

Experience

1. Healthcare Account Manager - Digital Workplace Services

   TEKsystems

   Apr 2018 — Present · Seattle, WA, US

   With best-in-class Managed Workplace Services, we build roadmaps to help our clients transform to the workplace of the future. Effective and efficient IT support services that empower our clients to realize the full benefits of their technology, while eliminating the recurring cost of issue escalation. We Implement innovative support strategies to achieve positive results through automation, self-service, shift left, and standardization, that optimizes the user experience and yields IT cost savings. Digital Workplace Services offers flexible, high-performance solutions to promote the highest levels of user satisfaction, end-user productivity, continuous service improvement, and optimal return on investment.

Education

• California State University-Chico

  Bachelor of Science, Business Administration Option: Management Minor: Project Management

  2011 — 2013