Chelsea Locklear

About Chelsea Locklear

With over a decade of progressive experience in learning and development, I’ve honed a suite of competencies that include instructional strategy, managing learning functions, and event coordination. At Kumon North America, Inc, my mission is to elevate educational standards and empower franchise owners through meticulously crafted development plans. Our team\'s dedication to fostering a culture of continuous improvement aligns with Kumon\'s values, and I am committed to contributing diverse perspectives and innovative strategies to enhance our learning offerings.In my current role, I manage a talented group of six training and instructional design specialists, orchestrating the strategic design and execution of learning plans that reach over 350 franchisees. Our efforts are evident in the creation of customized learning tools and robust evaluation strategies, which continually enhance the quality of our training programs. By analyzing key learning metrics and KPIs, we’ve successfully shaped a culture of excellence and growth among franchise owners, solidifying Kumon\'s reputation as a leader in educational development.

Experience

1. Learning and Development Manager

   Kumon North America, Inc.

   Aug 2021 — Present

   Directly manages and supervises 6 training and instructional design specialists.* Design and execute the strategic design and annual execution of learning and development plans for 350 franchisees, including budget,communication plans, content development, and delivery.* Create learning tools, performance support manuals, aids, practice tests, online tutorials, and recordings for self-serve learning.* Coordinate and design training programs for over 150 franchise owners annually.* Design and execute robust (multi-level) evaluation strategies to continuously improve training offerings.* Analyze Prepare and present monthly, quarterly, and annual learning metrics and KPIs.* Edit and create content that is ready for rollout by franchisees.* Convert the training program to a virtual platform.* Create learning tools, performance support manuals, aids, practice tests, online tutorials, and recordings for self-serve learning.* Report to senior management on earnings impact and any needed resources or investments.* Facilitate training via multiple vehicles, in person and virtual.

Education

• Harvard University

  Negotiation Skills: Strategies for Increased Effectiveness, School of Professional Development

  2016 — 2016