Chelsea mac Adams
Director of Business Operations @Lp Macadams
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WORK HISTORY
Director of Business Operations @Lp Macadams
US
In my role as a Director of Operations, I spearheaded business growth by streamlining procurement and logistics with an online tracking system, improving project execution through structured action plans, and fostering long-term vendor and client partnerships. Ensuring cost-effective operations and financial sustainability has always been a priority, and I take pride in managing budgets and resources for maximum impact.My core day-to-day tasks in this role included:• Converting client needs, budgets, and expectations into structured, actionable plans for project execution.• Developing an online tracking system to optimize inventory access and streamline procurement processes and logistics management.• Optimized NYC Comic Con ticketing operations since 2016 via hand-selection, scanned 200K+ orders annually, processed merchandise orders, and developed custom RFID activation system.• Expanded early childhood education accessibility via procurement, production, manufacturing, and distribution of complex kits supporting New York’s \"Kindergarten for All\" program.• Elevated client satisfaction, and retention over 12-year span by serving primary contact point, resolving inquiries, and delivering tailored strategic guidance.• Drove large-scale project impact via spearheading development, and distribution of 150K+ slot cards to public facilities in collaboration with NYU Langone, New York Department of Education.• Enhanced long-term business success via building, and maintaining robust client, and vendor relationships over 12+ years, fostering trust, securing repeat business, and optimizing collaboration.• Enhanced team productivity, and morale through leadership of cross-functional teams (5–50 members).SkillsProject Management - Budgeting - Financial Management - Inventory Management - Procurement - Logistics Management - Vendor Negotiation - Client Relations - Team Leadership - Operational Efficiency - Order Processing - Large-Scale Distribution
EDUCATION
Bowling Green State University
BA
SKILLS
ABOUT CHELSEA MAC ADAMS
At LP MacAdams, spearheading operational strategies has been the hallmark of my tenure as VP. My focus on translating client needs into effective project plans has been pivotal in streamlining procurement and logistics. Thanks to our innovative online tracking system, we have enhanced supply chain efficiency and upheld financial sustainability.The partnerships we\'ve nurtured with vendors and clients alike have been central to our business growth. By employing a Lean Six Sigma approach to operational management, our team has not only optimized processes but also ensured that our customer-centric values remain at the forefront of our industry-leading services.
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