Chelsea Heffernan
Market Development Manager @Judgeservice
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WORK HISTORY
Market Development Manager @Judgeservice
Harrogate, GB
EDUCATION
The Market Research Society
MRS Certificate in Market Research
Digital Marketing Institute
Professional Diploma, Digital Marketing
The Open University
Bachelor of Arts - BA, Business Administration, Management and Operations
ABOUT CHELSEA HEFFERNAN
Customer satisfaction,\"delight\" and #ravingfans drive more profitable and more frequent sales and bookings. Our insight helps car dealers, hoteliers and estate agents to improve their performance and increase ROI. ProAct Turn lost sales into hot leads 34% of lost sales are still ready to buy from you If you lost a sale why? And to who? ReAct - Our bestseller Insight about what your teams are saying to your customers -who\'s got the matches Regulatory protection around FCA and Treating Customers Fairly Reviews and ratings for your website Auto Trader, Motors.co.uk, Google and Trustpilot Resolut!on Manage guest and client concerns in one simple place Capture online and real time concerns and feedback in one place Spot trends and ensure improvements in the guest and customer experience YourPoll Authentic well paid omnibus surveys Ensure your business or stories or decisions are fact based Results within hours
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