Chelsea Guerrero
Sales Enablement Specialist, International @Datasite
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WORK HISTORY
Sales Enablement Specialist, International @Datasite
Charlotte, NC, US
Lead global program initiatives to drive customer adoption, operational efficiency, and cross-functional alignment across LATAM, EMEA, and APAC.• Own end-to-end lifecycle of strategic programs, from planning and stakeholder alignment to launch execution and measurable outcomes.• Partner cross-functionally with Customer Success, Product, Sales, Product Marketing, and Revenue Operations to operationalize global product launches and feature rollouts that enhance the customer experience.• Build KPI dashboards and structured reporting frameworks to track program adoption, operational efficiency, and business impact for executive leadership.• Conduct operational analysis to identify inefficiencies in workflows, tools, and team execution; implement scalable process improvements that support customer success at scale.• Lead change management initiatives to ensure adoption of new workflows, tools, and processes across global teams.• Leverage AI-enabled automation to streamline reporting, accelerate insight generation, and improve cross-functional collaboration.
EDUCATION
University of North Carolina at Charlotte
Bachelor of Arts in English Language and Literature, Minor in Technical and Professional Writing
ABOUT CHELSEA GUERRERO
I am a think‑around‑the‑corner leader who drives complex, cross‑functional transformation programs from ambiguity to measurable impact. With six plus years of experience across FinTech and SaaS, I specialize in anticipating downstream implications, designing scalable operating models, and delivering initiatives that improve efficiency, adoption, and execution at scale. I thrive in environments where the playbook is not written and progress depends on strong judgment, clarity of direction, and full ownership from concept through delivery.My work sits at the intersection of business strategy, technology, and enablement. I partner closely with Product, Engineering, Sales, Revenue Operations, Compliance, and Customer Success to translate priorities into programs that stick. By taking a holistic view that accounts for systems, stakeholders, and change impacts, I ensure initiatives are not only launched but adopted, sustained, and optimized over time.I have led multi‑workstream implementations spanning AI pilots, chatbot launches, platform rollouts, and process redesign. From operationalizing AI workflows to closing execution gaps, I focus on building practical and repeatable solutions that help teams work smarter rather than harder. I am equally comfortable creating a first version from scratch and refining it into a durable, scalable system.
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