Chelsea Fink

Senior Salesforce Administrator @Dsd Renewables

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Senior Salesforce Administrator @Dsd Renewables

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Responsible for managing and optimizing Salesforce environment to enhance user experience and drive business success. Key responsibilities include: Serving as sole Salesforce Administrator for >200 active users.Working cross functionality to gather requirements/feedback and implement solutions that align with organizational goals.Maintain and improve Salesforce features, automations, and functionality to meet business needs and improve efficiency.Stay updated on Salesforce best practices and new features to enhance system functionality and user adoption.Leveraging Salesforce to empower teams and streamline processes.Serving as DevOps Copado Release Manager to help internal and external streams of development to stay aligned.Using Agile methodology to prioritize and project manage incoming requests.Setup and maintain integrations.Work with external consultants as needed.

EDUCATION

2012 — 2014

Gardner-Webb University

Bachelor of Science, Business Administration

N/A

Trailhead by Salesforce

Salesforce Administrator

2009 — 2011

Mitchell Community College

Associate of Arts (A.A.), General Studies

SKILLS

Microsoft OfficeSalesMicrosoft WordBenefits ManagementTime ManagementSellingMarketingProcess SchedulerInventory ManagementSales OperationsData EntryDirect SalesCustomer ServiceTeam BuildingBudgetsNegotiationStrategic PlanningMicrosoft ExcelPowerpointResidential Homes

ABOUT CHELSEA FINK

3x Salesforce Certified Professional with a passion for leveraging the Salesforce platform to enhance user experience and drive business success.

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