Chelsea Faiz

About Chelsea Faiz

Professional Summary: Emergency Management & Business Continuity leader with expertise in designing and implementing robust emergency operations and continuity plans and strategies for complex organizations. Skilled in crisis response, risk mitigation, and cross-functional collaboration, with a proven ability to maintain operational resilience under pressure. Holder of the State of Michigan’s Professional Emergency Manager (PEM) designation.Current Role:As a Business Continuity Specialist at KLA, I oversee continuity programs across APAC and U.S. sites, lead the company’s emergency notification system (OnSolve) serving stakeholders, and manage our Business Continuity in the Cloud (BCiC) platform. I drive global exercise and training programs and play a key role in transitioning from contractor-led operations to a fully internal team, strengthening organizational resilience.

Experience

1. Resilience Business Continuity Specialist

   KLA

   Aug 2025 — Present · Ann Arbor, MI, US

   Manage Business Continuity program across APAC and U.S. sites, ensuring operational resilience and compliance through annual updates of business continuity plans, facilitating tabletop exercises, quarterly community meetings, other drills and training- Serve as the lead for the company’s emergency notification system (OnSolve) and business continuity software (BCiC)- Drive program expansion initiatives for my area of responsibility, supporting global growth and risk mitigation strategies- Assist with the transition from Deloitte contractors to an internal team, building sustainable processes and governance- Collaborate with cross-functional teams to develop and maintain business continuity plans, crisis management protocols, and recovery strategies.

Education

• Schoolcraft College

  Associate of Arts and Sciences - AAS, Criminalistics and Criminal Science

  2015 — 2017

• Ferris State University

  Bachelor of Applied Science - BASc, Criminalistics and Criminal Science

  2018 — 2019