Chelsea Chartrand
Customer Success Executive at Attentive
- Role
- Senior Director, Customer Success at Attentive
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Chelsea Chartrand
Senior Customer Success leader with extensive experience scaling global CS organizations, driving predictable retention, expansion, and executive-level engagement across complex enterprise accounts. Proven track record leading high-performing teams of Directors and Managers, optimizing CS operations, and aligning post-sale strategy with revenue goals. Known for operational rigor, cross-functional influence, and executive presence in driving multi-million-dollar customer success outcomes.
Experience
Senior Director, Customer Success
May 2025 — Present
Lead Attentive’s Strategic Customer Success org of 50 CSMs, directors, and managers, driving adoption, retention, and expansion across high-value enterprise accounts- Partner closely with Sales, Product, RevOps, and Marketing to ensure post-sale strategy supports revenue goals, addresses risks proactively, and maximizes customer lifetime value- Serve as a trusted advisor to C-level executives while building scalable CS frameworks, executive engagement programs, and a high-performing team culture.
Education
University of Michigan
BA, Communication Studies
2005 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.