Chelsea Cancelliere

Inside Client Manager @Presidio

Charlotte, NC, US

ROVE was acquired by Presidio.As an Inside Client Manager some of my main job responsibilities include-Manage the sales operations process for assigned accounts by working with Account Managers, vendors, and customers to provide necessary sales support-Onboard and setup of new customers-Act as the primary internal point of contact for customers in conjunction with account managers-Attend customer meetings to strengthen existing relationships, forge new relationships to better understand customer objectives, and participate in the close-out of projects-Delegate customer report requests, run-rate quotes, and orders to appropriate internal resources-Maintain Salesforce account data integrity to ensure customer account, contact, and project information is accurate and up to date-Work with Solution Architect to build Bills of Materials that meet customer requirements-Generate accurate quotes for solution business-Conduct forecasting and prospecting for run-rate business to understand future financial trends and opportunities in the run-rate space-Identify opportunities for cross-selling to the current customer base-Manage the registration process to ensure the best pricing possible for both Presidio and customers with input from the Account Manager and leveraging the Deals Desk-Partner with specific vendors to quickly and accurately source quotes-Leverage relationships with vendors through meeting attendance and communication to maintain awareness of promotions and vendor pricing programs-Participate in sales operations meetings-Assist with New Hire onboarding support.

Wingate University

Sports Management

Wingate University

Bachelor of Sports Management