Chelsea Adamson

About Chelsea Adamson

I build products inside complex systems — where trust, accountability, and experience intersect.My work has largely lived in marketplaces and payments environments, where policy, finance, operations, and user behavior all collide. I’m drawn to those spaces because that’s where clarity matters most. When systems are fragmented or friction-filled, people feel it — partners, customers, and internal teams alike.At Expedia Group, I’ve led enterprise initiatives across reservations, payments, enforcement, and compliance — modernizing infrastructure while simplifying how hundreds of thousands of partners navigate their day-to-day workflows. From automated accountability systems to ML-powered partner guidance tools, I focus on building products that reduce friction, restore fairness, and make complex environments feel understandable.What differentiates me isn’t just systems thinking — it’s empathy inside complexity. I spend time understanding how work actually feels for the people inside it. I align cross-functional teams around shared problem framing. I translate constraints into experiences that make sense.I’m increasingly interested in how intelligent systems can proactively reduce risk, prevent failure, and elevate trust at scale — not as a feature layer, but as foundational product design.If you’re building in environments where complexity is real and craft matters, I’d love to connect.

Experience

1. Senior Product Manager - Reservations and Payments (2024 - Present)

   Expedia Group

   Mar 2024 — Present · Seattle, WA, US

Education

• Seattle University

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2016 — 2018

• Bellevue College

  Associate of Arts and Sciences (A.A.S.), Interior Design

  2000 — 2004