Chelli Clair

Cybersecurity MS Graduate Student / Strategic Communications & Psychology Background

Role
Operations Manager at Kuma Sushi
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Chelli Clair

Driven by a fascination with cybersecurity practices and applications concerning privacy, I shifted from my background in IO psychology & strategic communications to earn an MS in cybersecurity and info assurance. I\'ve studied and performed network design, threat detection, risk management, federal compliance, and information security best practices at local and global levels. My focus lies within leveraging human behavioral insights and communication tactics to develop perceptive risk management strategies, improve organizational compliance, and maintain data confidentiality, integrity, and availability.

Experience

  1. Operations Manager

    Kuma Sushi

    Jan 2024 — Present · Bakersfield, CA, US

    Assisting new restaurant owners by spearheading onboarding processes, training new servers, implementing safe and efficient front-of-house practices, scheduling front-of-house staff members, and managing front-of-house inventory- Resolving customer conflicts effectively to maintain high customer satisfaction and retention, achieved the top restaurant ranking on Google, and earned the 2025 Highest Rated Bakersfield Restaurant on Yelp- Fostering supportive team morale and mediating interpersonal conflicts to ensure harmonious outputs from all team members and reduce employee turnover- Strategizing marketing techniques to produce cost-effective promotional content and engaging social media presence (e.g. business cards, Instagram, TikTok).

Education

  • Miami University

    Bachelor of Arts - BA, Strategic Communications

    2016 — 2020

  • Western Governors University

    Master of Science - MS, Cybersecurity and Information Assurance

  • Miami University

    Bachelor of Arts - BA, Psychology

    2016 — 2020

  • University of Seoul-서울시립대학교

    Research Program, Industrial and Organizational Psychology

    2018

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Chelli Clair — Operations Manager at Kuma Sushi in Seattle, WA, US | Unifers