Chelen Kost
Member Experience Owner at Aetna, a CVS Health Company
- Role
- Executive Director - Member Experience Owner at Aetna, A Cvs Health Company
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Chelen Kost
Innovative Leader with extensive experience in Digital Product Ownership and a proven track record of successful delivery of complex and technical projects via Agile, Waterfall or Six Sigma. Experience in operating in a fast paced, dynamic environment and able to maintain focus on appropriate priorities and goals. Strong program leadership, project management best practices and problem solving skills. Hiring and Management of teams of of Project Managers. Understanding of technical principles and technologies, including security, cloud, infrastructure, business applications, 3rd Party Integrations and API\'s. Highly collaborative partner with business and technology teams. Ability to work at all levels - from executive level strategy and presentations to daily participation with scrum teams on sprint progress, story authoring and acceptance testing. Partner with UX teams to design frictionless customer experiences and conduct usability testing. Strong analytic and data analysis skills. Additional strengths in risk management, process re-engineering and strategic planning.
Experience
Executive Director - Member Experience Owner
Sep 2022 — Present
Education
University of Connecticut School of Business
B.S., Accounting, Magna Cum Laude
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