Chelcee H.

Property Manager @HH Red Stone Properties

Effectively manages all aspects of apartment community. Directly supervisesemployees and manages residents to provide exceptional experiences. Responsible for alloperations and financial productivity of the property.DUTIES AND RESPONSIBILITIES:1. Operations• Manages staff and collaborates with corporate teams and senior management to setappropriate rental rates, oversees rent increase process and lease renewals• Leads Leasing and Maintenance teams to ensure maximum occupancy of property.Follows company marketing procedures and ensures timely move ins, applicationprocessing to standard, and renewals.• Directs maintenance team to ensure that grounds are properly maintained and that allmaintenance programs are completed to standard and within budget. Reports allfacilities-related concerns and collaborates with Maintenance Supervisor to resolve• Maintains records on all aspects of management activity daily, weekly and monthly andsubmits required reports to corporate office on a weekly and monthly basis.• Resolves resident concerns in a timely and professional manner in accordance withcompany policies, maintains high standards of customer service at all times• Responsible for office opening on schedule, condition of office and model apartments.• Attends scheduled corporate management meetings• Reviews all notices to vacate to determine the cause of the move-out, makesrecommendations to Regional Manager for how to improve business operations2. Financial• Prepares annual budget for approval and provides monthly financial reporting andvariance reporting. Manages PO and invoicing processes. Ensures proper collection ofrent and legal processes for non-payment.• Ensures that community stays within the established budget guidelines monthly andannually, provides variance reports to support any trends affecting the budget.• Solicits bids for projects and submits for approval• Performs other related duties as assigned by management.