Taylor
Director of Product Management (Cocounsel Platform) @Thomson Reuters
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WORK HISTORY
Director of Product Management (Cocounsel Platform) @Thomson Reuters
Toronto, ON, CA
Increased Legal AI CoCounsel RUM metrics by 12x through targeted platform optimizations, enhancing user engagement significantly.• Raised Legal AI CoCounsel NPS by 5% following a comprehensive product reskin, improving customer satisfaction.• Enabled sales teams to surpass targets by 102% by leading GenAI integration of CoCounsel into flagship Thomson Reuters products.• Projected 35% growth in product adoption by redesigning navigation, upgrading chat model, and launching 3+ revamped features
EDUCATION
University of Cape Town
Bachelor of Commerce, Finance and Economics
University of Cape Town
Honors, Finance
ABOUT TAYLOR
Product leader obsessed with shipping 0–1 products and experiences, especially in chaotic, ambiguous spaces. Deep hands-on experience with GenAI and multiple model stacks, plus ~5 years of grinding through complex, cross-company technical integrations. Known for creating crisp scope and transparency when nothing is clear, and for getting teams across the org (often without formal authority) moving in the same direction. I invest heavily in my PM team and have a track record of growing exceptional talent. My work has delivered major engineering time savings through internal platforms and processes and driven meaningful revenue by enabling internal teams to self-serve and successfully launch GenAI solutions to market.
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