Chris Cummings

About Chris Cummings

At Univest, my focus is helping leaders get better at leading and teams get better results.I design and facilitate virtual and in-person training in sales, management, and leadership, paired with coaching and practical tools leaders can actually use. My approach is shaped by real-world experience as a people manager, with a background in both sales and operations.I also bring experience assessing capability gaps and helping turn them into clear, practical strategies that support long-term performance and development across the organization.

Experience

1. Senior Training Specialist

   Univest

   Apr 2023 — Present · US

   I design and deliver high-impact training programs that reinforce Univest’s core values, leadership philosophy, and employee engagement initiatives. My focus is on creating a culture of continuous learning that drives business growth, customer excellence, and career development.Training Needs Assessment & Gap Analysis-Continuously assess learning needs at the organizational, departmental, team, and individual levels, ensuring training aligns with business objectivesTraining Strategy & Program Development-Develop and implement a sustainable learning strategy focused on business development, customer relationship building, and leadership growthLearning Design & Delivery-Create and facilitate blended learning programs, including instructor-led, virtual, and microlearning ensuring engaging and effective learning experiencesLMS Implementation & Training Analytics-Played a key role in the implementation of a new Learning Management System (Cornerstone LMS), optimizing training delivery, tracking completion rates, and enhancing reporting capabilitiesEmployee Engagement & Retention-Develop training programs that contribute to increased employee engagement, satisfaction, and leadership readiness across the organizationBusiness Impact Measurement-Regularly evaluate training effectiveness using performance data, learning analytics, and stakeholder feedback, refining programs for continuous improvement

Skills

• Sales Operations
• Crm
• Cross-Functional Team Leadership
• Retail
• B2b
• Marketing Strategy
• Strategy
• Start-Ups
• Management
• Marketing
• Leadership
• Employee Engagement
• Wireless
• Direct Sales
• Telecommunications
• Recruiting
• Training
• Sales Management
• Sales
• Selling Skills
• Organizational Development
• Cold Calling
• Account Management
• Applicant Tracking Systems