Chazity Rosser

About Chazity Rosser

With over half a decade at Greystar, my journey in property management has been marked by a commitment to operational excellence and a passion for community building. Our team has consistently achieved a 100% occupancy rate, a testament to our dedication to resident satisfaction and strategic marketing efforts. Spearheading initiatives that exceeded NOI targets by 28% in 2022, my focus has been on financial performance coupled with superior resident relations.Leading a team of 11, I\'ve had the privilege to mentor and promote team members, reflecting my investment in professional development and leadership. By integrating SEO and digital marketing strategies into our campaigns, we\'ve optimized property visibility and enhanced customer engagement. My role has not only been about managing assets but also about cultivating a sense of home for our residents, ensuring Greystar stands out in the competitive real estate landscape.

Experience

1. Sr Community Manager

   Greystar

   May 2019 — Present · Cleveland, OH, US

   Exceeded budgeted NOI by 28% in 2022 through rent growth and expense management. • Maintained occupancy of 100% during my tenure as Community Manager• Compiled and conveyed operational and financial data to regional manager. • Maintained a delinquency margin of >1% for the last 4 years. • Oversee 11+ team members with the opportunity to promote 4 through my leadership and training. • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.

Education

• Kent State University

  Bachelor of Science (BS), Public Health

  2008 — 2013

Skills

• Xerox Printers
• Project Planning
• Customer Service
• Organizational Development
• Microsoft Office
• Strategic Planning
• Team Building
• Powerpoint
• Microsoft Excel
• Community Outreach
• Microsoft Word
• Team Leadership
• Data Entry
• Time Management
• Cashiering
• Cash Management
• Teamwork
• Telephone Skills
• Leadership
• Typing