Chauncy Cay Ford
Yoga Teacher @Yoga Alliance
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WORK HISTORY
Yoga Teacher @Yoga Alliance
Austin, TX, US
Yoga Alliance RYT 200 hours ID 389246Corporate yoga retreats (conference center “towel on carpet yoga”)Classes in mindfulness and meditation (virtual and in-person)
EDUCATION
Walt Disney World College Program
Ducktorate
Cornell University
Bachelor of Arts - BA
SKILLS
ABOUT CHAUNCY CAY FORD
I build cross-functional scaled Customer Experience (CX)—product, content, and process—that is centered on the customer data story, empowering digital teams to drive product adoption and sustainable business results. Making CX simple is my superpower. My product journey started in analytics at Dell. I\'m a data-fluency-builder, a digital org problem-solver, and passionate customer advocate with 15 years of CX Analytics Management experience spanning technology enterprises and early stage SaaS startups. Kick-started with 12 years of IT managed field services specializing in Executive Support at Credit Suisse. Extra Credit: Classroom Teacher Computer Journalism (K-8, TX), English (Tokyo, Japan) After building with great teams at global Fortune 50 companies, I\'m ready to bring it all \'home\' to established Series B or later stage of growth tech companies focused on delivering simple, integrated solutions for the customer. I\'m based in Austin and enjoy innovating with people in our community. 🤘These are a few of my favourite things. 🤓 Building Communities of Practice Creating engaging learning experiences (conferences, webinars, podcasts, vlogs) 🤓 Creating learning content to show product value and help people level up their practice Co-founder of User Groups and Employee Resource Groups (ERGs) Speaking at industry events (Industry Specialist, CX Analytics & SaaS Customer Education 20x!) Being a part of the local business community with my barber-owner husband, Austin Ford at austinbarbershop.com Teaching neighbors yoga (certified) Karaoke singer and former A Cappella Pro Being a Girl Scout mom .and Scottish Deerhound mama Top Skills: Customer Enablement · Product Adoption · Product-Led Growth (PLG) · Data-driven Decision Making · CX Analytics · Product Analytics · Data Governance · Program Development · Establishing Priorities · Business Process Improvement · Cross-functional Collaboration · Team Building · People Leadership · Operational Efficiency · IT Operations Service Management · Enterprise Change Management · SaaS Scale-up · Strategic Partnerships · Strategic Planning · Communication & Speaking · Data Storytelling · Artificial Intelligence (AI) · Customer Research · Product Vision · Software Integration · Data Integration · Technical Problem Solving · Technical Enablement · Go-to-Market Strategy · New Product Rollout · Product Messaging · SaaS Learning & Development · Instructional Design · VILT · ILT · Customer Onboarding · Stakeholder Management
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