Chauncey Robbins
- Role
- Sr Renewals Account Executive, Smb Renewals, Retention & Upsells at Qualia
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Chauncey Robbins
I\'m a strategic operator turned sales leader, with a career rooted in client success and…
Experience
Sr Renewals Account Executive, Smb Renewals, Retention & Upsells
Sep 2021 — Present
Renewals, Retention & Upsells - Externally, I handle renewals for ~800 SMB Accounts. This includes initial contact 60-90 days prior to renewal, and confirmation of their renewal either verbally or over email for all clients. I believe it\'s important to communicate with all clients at the time of renewal- Internally, I work closely with my fellow Renewal teammates, Customer Success Managers, Operations, and Sales teams to build out and refine our processes.
Skills
- Windows
- Research
- Analytics
- Powerpoint
- English
- Strategic Planning
- Microsoft Office
- Customer Service
- Budgets
- Social Networking
- Microsoft Word
- Social Media
- Microsoft Excel
- Microsoft Powerpoint
- Accounting
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