Chauncey Jones

Dms & Business Analytics Manager @O'Gara Coach

Scottsdale, AZ, US
EMAILS
c•••••@ogaracoach.com
MOBILE NUMBERS
+14•••••••79

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WORK HISTORY

Feb 2024 — Present

Dms & Business Analytics Manager @O'Gara Coach

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Phoenix, AZ, US

Oversee and manage Salesforce CRM implementation and administration to enhance operational efficiency and customer insights.• Leverage data analytics and reporting tools to deliver actionable insights for strategic decision-making.• Collaborate with cross-functional teams to streamline dealership operations and improve customer engagement.• Design and implement training programs to empower staff with advanced technological tools.• Lead initiatives to drive digital transformation and operational innovation across the organization.

EDUCATION

1994 — 1998

Brown College

Associate's degree

SKILLS

ProfitSales OperationsCustomer RetentionPricing StrategyDirect SalesCustomer ServiceInternet ManagerSales ProcessLead GenerationSales ManagementCustomer SatisfactionTrainingRadio BroadcastingLeadershipAutomobileCrmTeam BuildingManagementBusiness DevelopmentRadio HostTeam LeadershipSales PresentationsAutomotive Sales TrainingRadio ProducingAccount ManagementBroadcast TelevisionNegotiationSales

ABOUT CHAUNCEY JONES

After 28+ years in automotive — from the showroom floor to vendor-side CRM and DMS…

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Chauncey Jones — Email, Phone Number & Contact Info | Unifers