Chatki Kapoor
Experienced Customer Services and HR/Payroll Executive
- Role
- People Admin Support Agent- Usa and Canada at Siemens
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Experience
People Admin Support Agent- Usa and Canada
Dec 2024 — Present · Orlando, FL, US
Handling for both USA and Canada • Employee Lifecycle Management: This includes onboarding new hires, managing employee data in HR systems, and handling employee separations (terminations). • Time and Attendance: Managing absences, overtime, vacations and related payroll processes, including deductions and special payments in Workday. • Manage W2,1095C, Timesheets for multiple states In USA and Canada • Benefits- 401K, Medical, Health, Dental, Vision, Severance retirement, Garnishment, Pension, DCPP, RSSP, TFSA for USA and Canada. • Reporting: Preparing and analyzing reports related to HR data and metrics. • Compliance: Ensuring HR processes and data adhere to internal and legal regulations. • Special Projects: Assisting with various HR-related projects and initiatives as needed. • Meeting- Attending staff meeting on a weekly basis via Teams • Payroll- Answering calls, emails and inquiries about a variety of HR Topics, with a focus on payroll. • Live Call Documentation-First Call Resolution following quality matrix of 95% • Report Preparation- Working on various day today reports on Excel for escalations.
Education
Sardar Patel University
Bachelor of Business Administration - BBA, HR
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