Angie A.

About Angie A.

The idea of \"replacing humans\" has presented a consistent point of controversy…

Experience

1. Founder

   Meta

   Mar 2021 — Present

   Enhancement conversational architecture for multi-turn chatbot that facilitated the implementation of employee productivity (across 74 conversational topic clusters and over 400 individual intents).Enhance conversational agent performance beyond baseline metrics for an existing model; improve performance of new intents beyond a 0.91 F1 score towards a 5% improvement of employee to chat bot engagement rates.Mediate technical grooming sessions amongst interdisciplinary team mates towards the enhancement of conversational architects via the use of top down and bottom up exploratory and confirmatory analyses.Participate in long term initiatives towards Gen AI Conversation development (i.e, Amelia, Kore.AI, GCP).Technical writing content development with an emphasis on interdisciplinary communication of esoteric machine learning initiatives to a multidisciplinary audience (i.e, internal team specific, and non-technical team glossary/jargon updates); disseminated blogs and innovation.Improvement of a KNN classification clustering algorithm and automated intent to intent heat map generation with an emphasis on automated clustering with bio-inspired (i.e, deep learning, BERT architectures) instead of traditional w2v/doc2vec algorithms.Support Customer Learning Avatars with HeyGen, Synesthia, and Trainual