Chastity Darrough
CX Journey Specialist at Ally & MS-CXM Student at MSU
- Role
- Cx Journey Specialist at Ally
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Chastity Darrough
Future CXO but currently a CX Journey Specialist with Ally. Majority of my professional experience has been within the hospital & health care industry. I worked under the mind of Dr. Julie Kennedy Oehlert, CXO of Vidant Health for 5+ years and have gained a vast knowledge of the importance of experience, in both the team and customer settings. Strong skillset in using data to tell stories, create sound strategies, and processes improvement ideas for leadership. I am well known for my positive energy and innovative ideas.
Experience
Cx Journey Specialist
Mar 2022 — Present · Charlotte, NC, US
Works with UX teams and product partners to understand design challenges, and organize and facilitate ideation sessions to aid in collaboration and design solutions.
Education
East Carolina University
Master of Business Administration - MBA
2018 — 2021
Michigan State University
Master of Science - MS, Customer Experience Management, 4.0
2023 — 2024
East Carolina University - College of Business
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
2007 — 2012
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