Chasitye Joseph

About Chasitye Joseph

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Experience

1. Senior Sales and Service Contracts Coordinator Na Contracts

   Siemens Healthineers

   Dec 2018 — Present

   In my current role, I oversee regional sales support operations for Varian Oncology and Brachytherapy, serving as the primary contact for the Northeastern and Mid-Atlantic territories. Responsibilities include generating bi-weekly reports on sales and change orders for a team of six district managers and twelve project managers to align with strategic objectives. I analyze customer quotes, optimize contract booking procedures, and ensure accuracy in revenue quotes and supporting documentation. Additionally, I liaise with marketing, commercialization, negotiations, project management, internal business partners, and sales/service teams for up-to-date knowledge of product functionality, specifications, Service Technical Bulletins (STBs), product replacements, and availability. My focus is on driving sales success and maintaining operational efficiency through effective communication, analysis, and collaboration. Noteworthy Accomplishments:•Achieved quarterly revenue targets by collaborating with sales, service, legal, and billing departments, expediting change requests, and resolving intricate issues; managed processing and auditing of $112M annually in sales and service contract revenue using financial acumen.•Provided instrumental feedback to the commercialization team to enhance testing protocols and troubleshooting efforts within the price book framework.•Identified and mitigated potential risks for district and project managers, oversaw operations across 114 hospitals, and optimized efficiency and performance.

Education

• Spelman College

  Bachelor of Science (BS), Environmental Science

  2004 — 2008

• Clayton State University

  Master's Degree, Health/Health Care Administration/Management

  2013 — 2015

Skills

• Office Management
• Research
• Employee Relations
• Strategic Planning
• Budgets
• Community Outreach
• Outlook
• Microsoft Office
• Recruiting
• Staff Development
• Team Building
• Management
• Public Speaking
• Training
• Policy
• Customer Service
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Leadership
• Human Resources
• Event Planning
• Onboarding
• Personnel Management
• Leadership Development
• New Hire Orientations
• Organizational Development