Chasity Richardson
Senior Scrum Master @Bank of America
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WORK HISTORY
Senior Scrum Master @Bank of America
Bank of America –GPS Data Technology-Senior Scrum Master (Aug 2024 – December 2024)Then transferred to Global Real Estate- Senior Scrum Master (February 2025 - Present)• Championed value-driven delivery across three Agile teams supporting enterprise liquidity and payment platforms.• Designed and implemented WIP limit strategies, improving throughput and reducing cycle time for critical features.• Partnered with Release Train Engineers and Agile Coaches to align delivery with strategic roadmaps, reducing dependency bottlenecks by 20%.• Facilitated PI Planning, OTA release meetings, and Scrum of Scrums to ensure cross-team synchronization and risk mitigation.• Configured advanced Jira dashboards for flow metrics, impediment tracking, and portfolio-level progress reporting.• Introduced GitHub Copilot integration, accelerating feature enhancement turnaround by 15%.
EDUCATION
North Carolina Central University
Bachelor of Arts (BA), Communication and Media Studies
SKILLS
ABOUT CHASITY RICHARDSON
With over four years of experience as a Senior Scrum Master, I specialize in guiding Agile and Kanban teams to deliver high-quality outcomes. Currently at Bank of America, I work closely with stakeholders and Agile Coaches to align strategies, manage dependencies, and resolve impediments, ensuring seamless delivery and testing support. My expertise in Agile Testing, Critical Thinking, and Agile & Waterfall Methodologies enables me to facilitate effective team collaboration and refine product backlogs. I remain committed to fostering cross-functional collaboration and empowering teams to achieve their goals while maintaining a focus on delivering value to the organization.
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