Chasity Parker

About Chasity Parker

Resourceful and skilled in streamlining operations, governing IT resources, and collaborating cross functionally to implement business technology initiatives. I’m results driven, experienced in strategic planning, process improvement, and offer excellent communication and interpersonal skills.

Experience

1. Director, Digital Support Operations

   Compass Group USA

   Aug 2022 — Present · Charlotte, NC, US

   Leading our Digital Support Team, responsible for supporting products and services in our Compass Group Dining Corporate Locations, Retail Outlets, and College Campuses. Retail Solutions (POS, Kiosk) and mobile technologies are the key components of our dining services, with Digital Care at the center of a greater adoption strategy and success of the Digital Program.

Education

• Johnson C. Smith University

  BS, Computer Engineering

  1999 — 2003

• University Of North Carolina at

  MS, Electrical Engineering

  2004 — 2006

Skills

• Troubleshooting
• Microsoft Office
• Powerpoint
• Microsoft Excel
• Cisco Technologies
• Computer Hardware
• Sql
• Visio
• Ms Project
• Help Desk Support
• System Administration
• Customer Service
• Customer Satisfaction
• Training
• Sharepoint
• Testing
• Windows 7
• Access
• Visual Basic
• Call Centers
• Analysis
• Process Improvement
• Active Directory
• Xp
• Technical Support
• Business Analysis
• Software Documentation
• Sdlc
• Management
• Team Building
• Program Management
• Networking
• Quality Assurance
• Time Management
• Team Leadership
• Windows
• Outlook
• Voip
• Dsl
• Vendor Management