Chasite Busby
Citizens Bank Workforce Management Analyst
- Role
- Workforce Management Analyst at Citizens
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Experience
Workforce Management Analyst
Dec 2021 — Present
Expert understanding and experience forecasting using trend extrapolation, driver based, simple regression, econometric models and multivariate methods-Single capacity consultant for Vice President level Senior Leadership providing optimal headcount plan and hiring strategy to accomplish budget objectives-Expert Excel skills and experience in macros, data tables, integrating Excel with other tools, evaluating and trouble-shooting complex models-Leverage data mining, analytics and reporting tools-Create and maintain workforce planning scorecards and dashboards-Created and managed center wide schedules in order to maximize performance and efficiency-Planned and spearheaded department collaboration initiatives-Develop and maintain staffing and forecast long term and short-term models-Create and maintain attrition, absenteeism, KPI/SLA analysis.
Education
Full Sail University
Master of Science - MS, Digital Communication and Media/Multimedia
2015 — 2016
Seton Hall University
Bachelor of Arts (B.A.), Criminal Justice
2009 — 2013
Vineland High School
High School Diploma
2005 — 2009
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