Chase Wills Jose

About Chase Wills Jose

Holding 5 year and 5 months of experience in Order Management field.I am responsible for managing the orders of a company and ensuring that they are fulfilled in a timely and accurate manner.I have strong attention to detail and excellent organisational skill.I am also proficient in using various order management software systems.

Experience

1. Sales Order Specialist

   LSEG

   Aug 2022 — Present · Bengaluru, IN

   Working platforms SAP, Sibel.Trust, Servicenow and sales force.* Support the end to end process of specialist products.* Implementing of the entire order to billing process and for providing ongoing order * Management support for sales and clients.* Own and manage the entire end to end order life cycle, including the order preparation, order * Monitoring, permissioning and billing /credits/cancellation for new and renewal orders.* Ensure appropriate technical and commercial approvals are in place.* Verify equipments needs, communication requirements and general client needs, making sure to provide time-frames and set client expectation accordingly.* Provide timely support and resolution regarding data andcompliance issues.* Review free trial expiration notices with account teams.* Process order adjustmens,applying appropriate commercial policies and guidelines.* Establishing key client and sales relationship in order to facilitate improved administration and Customer satisfaction.* Manage and resolve external & internal queries relating to quote/order status, billing client Information/permissioning and compliance issues.

Education

• Alagappa University

  Bachelor Degree

  2008 — 2011