Chase H.

Systems Manager @U.S. Department Of Justice

Wichita, KS, US

Diagnosing and resolving problems in response to customer reported incidents;• Providing customer support services including installation, configuration, troubleshooting, customer assistance and training in response to user requirements.• Managing accounts, network rights, and access to systems and equipment.• Designing, developing, testing, implementing, and managing internet and intranet websites.• Monitoring functionality, security, and integrity of internet services, as well as managing internet servers.• Planning and scheduling the installation of new or modified hardware, operating systems and applications software, working closely with customers to ensure seamless installation and minimizing installation problems.• Maintaining network architecture and infrastructure, to include configuring and maintaining servers, hubs, routers, and switches, and monitoring network capacity and performance; and• Understanding and enforcing policies and procedures to ensure information systems reliability and accessibility, and to prevent and defend against unauthorized access to systems, networks, and data.• Maintain a clearance of Top Secret.

Riverland College

Cisco Network security