Chase Christenson
Customer Success @SOCi | Authenticity | Customer Advocate | Agentic Workflow Expert
- Role
- Enterprise Customer Success Manager at SOCi.ai
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Chase Christenson
Results-oriented Customer Success executive with 10+ years of B2B enterprise experience driving adoption, expansion, retention, and revenue growth in Agentic workforce, SaaS, MarTech, digital marketing, and e-commerce platforms. Proven track record of owning high-value portfolios, delivering measurable success plans, conducting executive QBRs, analyzing data for upsell opportunities, and achieving exceptional NPS, GRR, and multi-million-dollar expansions. Deep expertise across verticals including retail, QSR, automotive, health/wellness, and bio-pharma. Excel in matrixed environments, cross-functional collaboration, and evangelizing product value to maximize customer outcomes.
Experience
Enterprise Customer Success Manager
Oct 2024 — Present · Chicago, IL, US
Education
Eastern Illinois University
Bachelor of Science
2009 — 2013
Skills
- Human Nutrition
- Cpr Certified
- Sports Nutrition
- Event Management
- Customer Service
- Public Speaking
- Sports Medicine
- Social Media
- Exercise Physiology
- Exercise Prescription
- Exercise
- Community Service
- Nutrition
- Time Management
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