Chase Chacon
LA Opera, Live Events | Engaging with Industry Professionals
- Role
- Front Desk Agent Night Auditor at DoubleTree by Hilton
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Chase Chacon
With a Bachelor of Arts in Film and Media from USC and a recent tenure at United Talent…
Experience
Front Desk Agent Night Auditor
Feb 2025 — Present · San Pedro, CA, US
Managed 50+ simultaneous tasks daily (e.g, guest inquiries, reservations, audit reports) without compromising quality- Leveraged Opera PMS and Microsoft Office Suite to automate nightly reports, saving 5+ hours weekly- Resolved 90%+ of guest complaints within the first interaction, showcasing diplomacy and composure in high-pressure situations- Achieved 100% compliance in handling sensitive guest data, reinforcing trustworthiness for managing client confidentiality.
Education
University of Southern California
Bachelor of Arts - BA, Film and Media Studies
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