Chas Copeland

About Chas Copeland

Enterprise Software, Cloud and MSP services for 16 years and I am an integral part of the…

Experience

1. Principal Account Executive, Enterprise (East Territory) Remote

   ICIMS

   May 2022 — Present

   Proactively solicit and drive new business within assigned accounts. • Creates, monitors, and manages a sales pipeline to ensure consistent achieve of quotas and metrics for assigned region. • Leads the entire contract renewal process, including coordinated efforts with marketing, presales, sales management, accounting, services, legal and technical groups. • Maintains accurate and timely customer, pipeline, and forecast data. • Through a consultative approach, uncovers customer business issues and crafts value-based proposals as a trusted advisor. • Research target accounts to identify and assess customer needs and effectively links product value, features/benefits to those needs. • Works with internal resources to present and position company products and services to new divisions of existing clients. • Develops and maintains current product knowledge and can explain the business value of our offerings. • Prepare presentations, demonstrations, investment summaries, and sales contracts. • Conduct Executive Business Reviews, to develop a deep understanding of the client’s needs and pain points. Links iCIMS’ products back to key business issues. • Proactively engages with clients to determine ongoing satisfaction, provide demonstrated value of iCIMS products and services, and emphasizes the client’s return on investment • Proven success in consistently achieving retention and growth sales quotas. • A passion for helping customers solve business issues with advanced technology solutions. • Ability to effectively communicate with customers, build relationships, and uncover opportunities with a value-based approach. • Displays negotiation skills and ability to navigate a customer’s internal organization (finance, legal, IT). •Ability to clearly present material and effectively overcome objections. • Communicate with and influence multiples layers within organizations, including Senior Leadership. • Ability to work both independently and within a team environment.

Education

• University of Louisiana Monroe

  Bachelor's Degree, Business Administration and Management, General

• St. Petersburg College

  Applied and Professional Ethics

• Tanner Business School

  Certification, Computer Technology A+ Certification

Skills

• Human Resources
• Banking
• Credit Analysis
• Problem Solving
• Coaching
• Mortgage Lending
• Business Analysis
• Credit Cards
• Teamwork
• Financial Analysis
• Contract Negotiation
• Insurance
• Risk Management
• Payments
• Vendor Management
• Account Management
• Customer Retention
• Financial Services
• Selling
• Analysis
• Powerpoint
• Team Building
• Crm
• Management
• Retail
• Microsoft Excel
• Negotiation
• Time Management
• Project Management
• Marketing
• Customer Service
• Business Development
• Process Improvement
• Merchant Services
• Customer Satisfaction
• New Business Development
• Call Centers
• Loans
• Sales
• Sales Management