Charyian Statham
Client Success Manager
- Role
- Customer Success Manager at Carpool Logistics
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Mar 2025 — Present
Manage and grow large, strategic enterprise customers within a 3PL vehicle transportation environment. Build and maintain strong executive-level customer relationships. Drive shipment volume growth while ensuring consistent, high-performance service across complex networks. Partner closely with operations, carrier management, and technology teams to implement scalable processes and continuous improvements. Lead issue resolution and manage escalations, developing long-term solutions that protect service quality and customer trust. Analyze performance metrics, lead business reviews, and identify opportunities to expand services and revenue within enterprise accounts.
Education
Georgia Southern University
Bachelor's Degree, Fashion Merchandising
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