Charu Vij
IT Operations Professional specializing in Incident Management at Brightly Serving Notice period Contact No 8950438944Email Id [email protected]
- Role
- Senior System Engineer at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Charu Vij
As an IT Operations Professional at Brightly, my role revolves around incident management, leveraging tools like Okta and Jira Service Desk to ensure optimal operational workflows. Our team\'s commitment to service excellence is evident in our consistent achievement of over 98% SLA satisfaction rates, underscoring a culture of high performance and customer centricity.During my tenure as Senior System Engineer at Cognizant, I specialized in Microsoft Endpoint Manager and JAMF, contributing to the successful operationalization of Office 365 solutions. With a BTech in Computer Science from BPSM Girls College, I bring a strong technical foundation and a collaborative mindset to drive efficiency and elevate our collective capabilities in the ever-evolving IT landscape.
Experience
Senior System Engineer
Apr 2020 — Present · Pune, IN
Pune, Maharashtra, India
Education
BPSM Girls College
Bachelor of Technology - BTech
2014 — 2017
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