Charu MacKenzie
Global Head of Customer Success and Tier 1 Implementation @TRG Screen
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WORK HISTORY
Global Head of Customer Success and Tier 1 Implementation @TRG Screen
EDUCATION
University of Cambridge
Master of Engineering - MEng, Engineering
SKILLS
ABOUT CHARU MACKENZIE
A leader with over 20 years’ experience in financial services spanning programme management, internal business transformation and the management of business operations, most recently as VP, Business Operations for a team of over 2500 people. With an ability to create clarity and structure, I enjoy bringing teams together across functions to solve complex problems. I am experienced at driving business transformation to deliver measurable outcomes, with my background in programme management informing a strong focus on execution and delivery. I started my career in offshore engineering. Following 8 years supporting the trade floor at JP Morgan and Credit Suisse, I took this client-side experience to work for a vendor (FIS - Sungard), where I have progressively advanced my career through the management of large enterprise software delivery projects, running a professional services team, setting up a project management centre of excellence, and driving business critical process improvement programmes.
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