Charrell C.
IT Leader | Technical Project Manager | Driving Digital Transformation, CompTIA Security+ & Infrastructure Solutions PMP® | IT Project Leader | Cybersecurity, Cloud, and Enterprise Infrastructure
- Role
- Technical Project Manager - Client Success at Care.Ai
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Charrell C.
IT Leader | Technical Project Manager | PMP® | Cybersecurity & Cloud…
Experience
Technical Project Manager - Client Success
Apr 2023 — Present · Houston, TX, US
Led implementation of AI-driven healthcare technology solutions across enterprise systems, aligning project delivery with strict healthcare regulations and client needs.Managed 7 concurrent IT infrastructure projects with $50K budgets, delivering 90% on or ahead of schedule.Increased end-user satisfaction by 90% through system enhancements tracked via JIRA and continuous feedback loops.Oversaw upgrades to network infrastructure, cloud-based data migration, and security improvements — directly boosting operational performance.Collaborated with cross-functional teams (developers, engineers, execs) to ensure on-time, in-scope, and within-budget execution.Identified and implemented IT process improvements that saved annually, based on reporting from facility CFO.Defined and maintained detailed roadmaps, risk mitigation plans, and communication strategies for key stakeholders.
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