Charnita Davis

Product Specialist @Omni Interactions

Denver, CO, US

Design and develop interactive eLearning, video, and instructor lead training modules using adult learning principles and tools like Storyline 360 and Cossemble-> Create job aides and SOP based guides that reduced on the job errors by helping employees quickly apply what they learned-> Collaborate with department leaders and SMEs to assess learning needs and translate complex processes into clear, effective training materials-> Upload, schedule, and maintain training content in the LMS (TalentLMS), resolving user issues and optimizing course navigation for a smoother learning experience-> Develop automated tracking systems to monitor completions and identify training gaps, improving reporting accuracy and accountability-> Facilitate live training sessions virtually on topics like compliance and tech tools, consistently rated 4.7/5+ in post session feedback-> Used breakout rooms, polls, and storytelling to create engaging experiences that improved retention and participation-> Collect and analyze feedback through surveys and manager check-ins to identify opportunities for content refresh and delivery tweaks.