Charmion Hines

About Charmion Hines

Building talent pipelines and career pathways through talent attraction, engagement, and acquisition by creating community partnerships via local networks is my specialty. I love strategically supporting hiring managers and their teams by providing excellent staffing solutions; by promoting diversity initiatives; providing training, team building, workforce planning, and through career coaching and development. I am also highly adept at researching labor market trends to forecast industry needs in the marketplace. I am highly efficient in meeting recruiting metrics. I can creatively source high-caliber candidates by leveraging job boards, applicant tracking systems, social media, and employee referrals, and by representing the company brand at career fairs, and hiring events.Professional, Technical, and Executive recruiting in diverse areas including:Skilled TradesProject ManagersIT ProfessionalsFinance & AccountingOffice / Admin SupportMarketing & SalesSenior ExecutivesHigh-volume Contact CentersGovernment and Corporate Careers

Experience

1. Senior Contact Center Corporate Recruiter-u-haul International, Inc

   U-Haul

   Sep 2022 — Present · Phoenix, AZ, US

   Development and implementation of recruitment strategies to attract top talent for various contact center positions.Focused on recruiting quality, skilled, and proficient applicants in a high volume capacity for U-Haul Call Center. Sourcing of candidates, screening resumes, and conducting phone, in-person and virtual interviews to assess candidate qualifications and fit.Collaboration with hiring managers to understand their hiring needs and develop job descriptions and requirements.Participation and planning of job fairs and other recruiting events to build a talent pipeline.Provide guidance and coaching to hiring managers on the recruiting process and best practices.Management of the full life cycle hiring process, including offer negotiation and new hire onboarding.Maintainance of accurate and up-to-date recruiting data in the company\'s Applicant Tracking System (ATS) such as Workday.Experience with numerous Social media platforms, websitesPositive metric-focused attitudeWorking knowledge of Microsoft Word, Excel, and PowerPointAble to exercise independent judgment, and make solid decisions to ensure a pool of best-fit, highly qualified individuals are hired.The ability to work in a fast-paced environment and the ability to communicate effectively with candidates, team members, and managers.Superior multitasking skills and the ability to manage multiple projects simultaneously.Highly motivated and self-directed with a strong sense of orientation to quality, continuous improvement, and customer service.Proven track record of meeting and exceeding hiring targets and staying focused on quality.Experienced in stakeholder management skills and the ability to interface in a remote environment.Nurturance and engagement of passive candidate pool.

Education

• Grand Valley State University

  Bachelor of Science, Public Administration

  1997

• Martin Luther King Highschool

  Highschool Diploma, Math, Science and Technology

  1991

• Abilene Christian University

  Master's degree-Pending, Organizational Development with a Mediation Certification

Skills

• Workshop Facilitation
• Business Development
• Policy Analysis
• Resume Review
• Policy
• Recruitment/Retention
• Job Search Strategies
• Organizational Development
• Cover Letters
• Occupational Research
• Workforce Development
• Recruiting
• Staff Development
• Fundraising
• Public Speaking
• Job Coaching
• Event Planning
• Human Resources
• Group Training
• Community Outreach
• Coaching
• Team Building
• Program Development
• Employment Counseling
• Management
• Labor Market Analysis
• Employee Relations
• Interviews
• Leadership Development
• Conflict Resolution
• Career Counseling
• Soft Skills Assessment
• Grant Writing
• Leadership
• Labor Economics
• Training
• Analysis
• Non-Profits
• Economic Development
• Public Administration