Charmella Booker
Executive Director - Market Director Banking at JPMorgan Chase & Co
- Role
- Market Director at Chase
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Charmella Booker
Over 20 years’ retail bank experience. Demonstrated competencies include priority…
Experience
Market Director
May 2019 — Present · Dayton, OH, US
Currently manage a market with 19 financial centers. I lead and direct all sales and service activities within the market, measured by benchmarks for customer and employee engagement, new customer acquisition, customer retention, technology usage, risk management and scorecard growth. Utilizing my management skills to coach, develop, and support branch team to deliver on Consumer Bank strategy. Brand Ambassador in the community for JP Morgan Chase.
Education
Xavier University
Bachelor of Science
2003 — 2007
Skills
- Customer Service
- Consumer Lending
- Management
- Team Building
- Loans
- Coaching
- Sales
- Retail Banking
- Banking
- Risk Management
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