Charmaine T.
Director, Experience Strategy & Research @RxBenefits, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Director, Experience Strategy & Research @RxBenefits, Inc.
Lead enterprise strategy efforts by designing behavior-centered frameworks that shape decision-making, prioritization, and execution across product and operational teams-Translate human behavior, system dynamics, and organizational constraints into governance models and operating structures that improve alignment and outcomes-Partner with executive leadership to influence strategic direction, connecting behavioral insights to measurable business impact-Establish repeatable systems for integrating lived experience and behavioral patterns into enterprise-level planning and performance-Drive clarity across complex environments by structuring how teams interpret, prioritize, and act on strategic information
EDUCATION
North Carolina Central University
Fine and Studio Arts
SKILLS
ABOUT CHARMAINE T.
I am a Director of Enterprise Strategy focused on how organizations make decisions, interpret complexity, and translate strategy into execution at scale. My work applies behavioral science, anthropology, and systems thinking to understand how organizations actually function in practice, particularly where formal strategy and lived execution diverge. Across healthcare, SaaS, consulting, and enterprise environments, I lead initiatives that shape how executive teams structure decision-making, define priorities, and navigate ambiguity. This includes translating behavioral and organizational insight into structured approaches that improve clarity, alignment, and execution across cross-functional systems. I oversee enterprise research activities that generate qualitative and behavioral insight used to inform strategic direction, executive prioritization, and decision-making in partnership with leadership teams. I work directly with executive stakeholders to bring structure to complex business challenges and translate them into actionable strategic direction. My focus is on improving how decisions are made inside organizations, especially in environments where complexity creates misalignment or execution friction. My foundation in anthropology and qualitative research provides a deep understanding of human behavior, meaning-making, and organizational context. I use this lens to surface gaps between intent and execution and improve how organizations interpret and respond to complexity. I operate at the intersection of strategy, behavior, and systems- focused on strengthening enterprise decision-making and execution clarity at scale.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.