Charmaine J.

About Charmaine J.

A seasoned Lead Analyst in Global Media Operations with over 20 years of experience in…

Experience

1. Lead Analyst Global Media Operations & Solutions

   Paramount

   Jan 2023 — Present

   Solicit client requirements through interviews, workshops and/or existing systems documentation or procedures. •Evaluate business requirements for applications and systems integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions.•Conduct reviews of and analyze business and information technology processes and prepare essential groundwork for the development of systems.•Participate in the definition, testing, training, implementation and support of system requirements.•Identify customer requirements, develop test schedules, create testing plans and test cases, track and document the development and results.•Uncover client requirements via industry standard analysis techniques such as Data Flow and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis.•Ensure requirements are understood, agreed to and signed off at the appropriate early stages in a project.•Deliver analysis of processes and workflows with suggestions for improvement identifying areas where technology can lead to increased efficiency and productivity.•Provide detailed analysis resulting in clear, concise and unambiguous system requirements.•Document detailed use cases that cover all alternate and exception flows as well as user documentation.•Collaborate with providers of software and hardware products as well as consulting vendor service providers.•Establish and oversee the customer\'s initial adoption, training and development of best practices to build a strong foundation before and during initial roll outs.