Charles Bates

Branch Manager @Peak Residential Lending - Nmls 2433973

Yuba City, CA, US

Job DescriptionManages branch staff activities including the origination, processing, closing and funding of mortgage loans within the branch. Assures excellent quality service is provided to our customers to maximize branch profits. Anticipates and prepares for the continued growth of the branch, making sure the branch is adequately staffed, and personnel are trained to ensure achievement of the Company’s objectives.Responsibilities:• Recruits, hires and trains branch personnel. Motivates staff to achieve maximum production levels; conducts performance reviews and documents employee files according to company policies.• Monitors quality of loans originated by loan officers and ensures they are within Company policy guidelines.• Establishes and controls the branch’s budget and income goals within predetermined guidelines as directed by the Company.• Oversees branch performance and communicates goals and policy changes on a regular basis to branch personnel.• Generates new business through contacts with builders, developers and realtors to expand market share.• Ensures all functions are in complete compliance with federal, state, regulatory, and Company policy and procedures.• Maintains a professional image and adheres to standards consistent with company policies and procedures.• Markets and promotes financial products.• Originates loans and meets the Company’s minimum production standards by taking complete and accurate loan applications• Other duties as assigned.