Charly Marks
Head of People @LiveMore Mortgages
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WORK HISTORY
Head of People @LiveMore Mortgages
Head of PeopleLiveMore Capital | FCA-Regulated Mortgage Lender | Executive Leadership TeamLead enterprise-wide people and governance strategy within FCA-regulated mortgage lender supporting significant lending growth ambitions.Provide board-level reporting and executive advisory on workforce strategy, succession risk and organisational health within FCA-regulated framework.Scaled workforce from 40 to 75 FTE within 12 months, embedding structured workforce planning and cost disciplineReduced agency recruitment spend from £400k to £40k in first year by building in-house capability and strengthening hiring governanceReduced voluntary turnover by 50% within 12 months through leadership capability development and structured performance managementEstablished full HR policy architecture and authored comprehensive HR handbook where no formal framework previously existedDesigned and delivered HR regulatory training for line managers to strengthen governance alignment and reduce employment risk exposurePartner with CFO to align workforce structure and headcount strategy with cost discipline and long-term profitability objectives.Oversee complex employee relations matters, mitigating tribunal and reputational risk
EDUCATION
UCD Professional Academy
Diploma of Education, Change Management
Goldsmiths, University of London
2:1, BA Politics and Economics
Inspired2learn
ILM7 Executive Coaching, Coaching and Mentoring
CIPD Qualifications
Hr, Human Resources Management/Personnel Administration, General
UCD Professional Academy
Diploma of Education, Project Management
SKILLS
ABOUT CHARLY MARKS
I am a board-level HR leader with over 15 years’ experience operating within regulated financial services environments. I provide board-level reporting and executive advisory across workforce strategy, succession risk and organisational governance.I specialise in aligning people strategy with governance, workforce cost discipline and organisational stability. I partner closely with CEOs, CFOs and executive teams to ensure structured workforce planning, remuneration governance and succession oversight support long-term financial performance.Recent impact includes:• £544k+ reduction in recruitment agency spend across two regulated businesses• Workforce scaling from 40 to 75 FTE within 12 months• Voluntary turnover reduction from 30% to 15% and 25% to 5% respectively• Full HR regulatory review, policy architecture and governance framework implementationWith an earlier background in commercial leadership roles, I bring strong financial literacy and operational awareness to HR decision-making — ensuring people strategy supports profitability, compliance and resilience.
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