Charlotte Graham
People & Change Lead @Ocado Retail
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WORK HISTORY
People & Change Lead @Ocado Retail
EDUCATION
Auckland University of Technology
Bachelor of Arts (BA), Criminology and Conflict Resolution
University of Otago
Postgraduate Diploma, Peace Studies and Conflict Resolution
Waiuku College
NCEA, Level 3
ABOUT CHARLOTTE GRAHAM
I am a passionate change manager with demonstrated leadership skills and six years experience in contact centre operations and customer experience. I\'m committed to ensuring people are supported, engaged and informed as they move through change, so bring a keen focus on leadership, engagement and collaboration to ensure the right capabilities are developed within a team or organisation. With experience working across multiple teams and locations, I\'m quick to adapt to diverse groups in order to and develop change approaches that support people and realise benefits. Outside of work, I love to listen to intriguing and educative podcasts, read interesting books and drink delicious coffee!
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