Charlotte Siverson
Senior Customer Success Manager at monday.com
- Role
- Senior Customer Success Manager, Scale Team at monday.com
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior Customer Success Manager, Scale Team
Aug 2022 — Present · NY, US
Trusted to be one of the founding members of the Scale team at monday.com est. August 2020 - Managing and prioritizing via data analytics a portfolio of 200 accounts and about $7 millions ARR - Team’s highest retention in 2022 - Trained an offshore team of 6 people to take over a small segment of accounts - Led cross teams projects - Handled a portfolio of up to $7.2M ARR
Education
Bucknell University
Exchange student, Political Science/Management/Law
2006 — 2007
University of Paris I: Panthéon-Sorbonne
Minor, Art History and Archeology
2007 — 2008
NEOMA Business School
Masters degree, Marketing and Communications
2009 — 2012
University of Paris I: Panthéon-Sorbonne
Certificate, English and Common Law
2008 — 2009
Université François Rabelais de Tours
Bachelor's degree, Law/Political Science, Graduated Cum Laude
2004 — 2007
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