Charlotte Turnbull
Executive Assistant to the Chief Commercial Operations Officer and the Chief Information Officer @Apollo
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WORK HISTORY
Executive Assistant to the Chief Commercial Operations Officer and the Chief Information Officer @Apollo
EDUCATION
Winmark
Winmark Business Executive Academy, London
ABOUT CHARLOTTE TURNBULL
As a trusted Executive Assistant and Business/Project Manager with over 15 years’ experience supporting C-suite and senior leadership teams within global financial and professional-services environments, I bring a calm, strategic approach that keeps leaders focused on what matters most.My background uniquely blends executive support, programme and project management, process design, and HR operations all delivered within complex, regulated, multi-stakeholder organisations, including the Lloyd’s market. I’m passionate about enabling leadership success through structure, foresight, and operational excellence.Throughout my career, I’ve partnered with CIOs, COOs, CROs and Global HR leaders to deliver outcomes that make a measurable difference, from global HR transformation across 140 countries and hybrid-working design, to cost-saving vendor reviews and board-level process improvements. Known for my high emotional intelligence, discretion, and ability to read a room, I anticipate needs, manage dynamics, and create order in fast-moving environments. I also take a data-driven approach to continuous improvement, recently identifying and implementing SaaS solutions that streamlined processes, improved visibility, and delivered significant efficiency gains across departments.Core strengths include:• C-suite executive partnership and board liaison• High emotional intelligence and relationship management at senior level• Development of Business cases and Board papers. • Project and programme management across global teams• Process improvement and policy design• SaaS and digital solution identification for efficiency and cost reduction• Risk, compliance and HR reporting• Vendor and budget management• Stakeholder communication and change enablementI’m at my best in fast-paced, intellectually demanding environments where high standards and confidentiality are non-negotiable. Whether leading projects, refining processes, or ensuring flawless executive operations, I deliver the calm efficiency, technological insight, and strategic foresight that let leaders lead.
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