Charlotte Tavener
Ecommerce Operations - Western Europe @Philips
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WORK HISTORY
Ecommerce Operations - Western Europe @Philips
Managing the performance of the eCommerce platform in order to optimize conversion and customer experience across Western Europe for the B2B healthcare channel-Harmonise eCommerce experience across all Western Europe markets (7 stores)- Enhance user journeys across.com and ecomm platforms (include A/B testing)- Act as SME for eCommerce platform, supporting regional sales teams- Prepare and deploy new store roll outs, including partnering with product developers to introduce new features, creating communication plans, UAT- Drive sales conversion through ecomm channel- Work with central product team to onboard and merchandise product offering
EDUCATION
Farnborough College of Technology
Certificate in Marketing
Performers
Musical Theatre
SKILLS
ABOUT CHARLOTTE TAVENER
Experienced eCommerce professional taking great pride in enhancing our customer journeys through eCommerce
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