Charlotte Sutton
Vice President Consulting Services @CGI
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WORK HISTORY
Vice President Consulting Services @CGI
Leeds, GB
Full accountability for the sales-to-delivery lifecycle and pipeline management across multi-million-pound contracts. Providing strategic leadership through account planning, balancing funding conditions with opportunities for growth, while ensuring client outcomes during a period of transition. Oversight of financial and operational performance including forecasting, margin, utilisation, and revenue targets. Passion for building and shaping high performing delivery/account teams, applying a people-first leadership style to scale capability, strengthen client partnerships, and drive long-term strategic value.
EDUCATION
University of Leeds
MA Economics, Economics
University of Leeds
Bachelor of Arts (BA), Economics
ABOUT CHARLOTTE SUTTON
As Vice President for Consulting Services within CGI UK’s Healthcare business, accountable for a £20m+ annual portfolio of NHS client accounts spanning complex digital and operational transformation. Operating at board and C-suite level, with responsibility for setting strategic direction, owning P&L performance, and ensuring strong, measurable client outcomes across a diverse portfolio. Positioned at the intersection of strategy, delivery, and commercial leadership—shaping long-term account direction while ensuring consistent, high-quality execution through senior directors and multidisciplinary teams. Focus remains on driving sustainable growth, strengthening client partnerships, and delivering lasting value aligned to healthcare priorities. A delivery leader at heart, with a career built on turning complex challenges into tangible, sustainable outcomes. Extensive experience leading large-scale transformation in business-critical environments, combining delivery credibility with strong commercial discipline across margin, utilisation, and performance management. My leadership style is grounded in people. Through a team of senior leaders and over 100 professionals, high-performing environments are created where collaboration is natural, accountability is clear, and teams are empowered to deliver at pace. I enjoy developing talent, navigating complexity, and building trusted, long-term partnerships. Known for bringing clarity in complex environments, maintaining momentum through change, and leading with a calm, pragmatic approach. My passion lies in ensuring strategy and execution go hand in hand, supporting organisations to scale effectively and deliver meaningful improvements through technology, data, and service transformation.
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